king1 Privacy Policy

king1 operates https://king1.today ("the Platform"), an online gaming and sports betting service designed for the Bangladesh market. Throughout this Policy, references to "king1", "we", "us", or "our" refer to the operator of the Platform. References to "you" or "your" refer to any individual who visits, registers on, or otherwise uses the Platform.

king1 acts as the data controller in respect of all personal data collected through the Platform. This means king1 determines the purposes and means by which your personal data is processed. If you have any questions about how king1 handles your data, please contact our support team at the details provided in Section 15 of this Policy.

king1 collects only the personal data that is necessary to deliver our gaming services, comply with our responsible gaming obligations, prevent fraud, and continuously improve your experience on the Platform. The categories of personal data we collect include the following:

king1 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data unless required by law or with your explicit consent in exceptional circumstances.

king1 collects your personal data through the following means:

• Direct interactions: Information you provide when you register an account, complete identity verification, make deposits or withdrawals, contact support, respond to surveys, or otherwise communicate with king1.
• Automated technologies: Technical data collected automatically when you visit the Platform, including cookies, server logs, and similar tracking technologies described in Section 6 of this Policy.
• Payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and other payment partners when you conduct financial transactions on the Platform.
• Identity verification services: Data received from third-party KYC and identity verification providers when king1 conducts mandatory age and identity checks in accordance with its responsible gaming and anti-fraud obligations.
• Fraud prevention partners: Risk signals and flagging data received from third-party fraud detection services used to protect the integrity of the Platform.

king1 processes your personal data only where it has a valid legal basis for doing so. The legal bases upon which king1 relies are as follows:

• Contract performance: Processing necessary to provide the gaming and betting services you have registered to use, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money-laundering (AML) obligations, responsible gaming requirements, and fraud prevention duties.
• Legitimate interests: Processing carried out in the legitimate interests of king1 or a third party, including Platform security, fraud detection, analytics, and service improvement, where those interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent, primarily for the purpose of sending optional marketing communications. You may withdraw your consent at any time without affecting the lawfulness of prior processing.

king1 uses your personal data for the following specific purposes. We do not use your data in any way that is incompatible with the purposes described at the time of collection:

• Creating, verifying, and managing your king1 account, including enforcing the one-account-per-person rule and the 18+ age restriction.
• Processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment methods, and maintaining accurate financial records of all transactions.
• Delivering sports betting markets — including BPL, T20 World Cup, IPL, football, and kabaddi — as well as live casino games, slots, and all other gaming products available on the Platform.
• Administering bonuses, promotional offers, and loyalty rewards in accordance with their specific terms and conditions.
• Monitoring player behaviour for responsible gaming purposes, including detecting patterns that may indicate problem gambling and proactively enforcing deposit limits, cooling-off periods, or self-exclusion where necessary.
• Detecting, investigating, and preventing fraud, money laundering, bonus abuse, collusion, and any other activity that violates our Terms & Conditions.
• Providing customer support through email and live chat, and maintaining records of support interactions for quality assurance and dispute resolution purposes.
• Sending you transactional notifications (account activity, deposit confirmations, withdrawal updates) and, where you have opted in, marketing communications about promotions and new features.
• Analysing aggregated, anonymised usage data to improve Platform performance, game selection, and overall user experience.

king1 uses cookies and similar technologies (including local storage, session tokens, and pixel tags) to operate the Platform effectively, ensure session security, and understand how players interact with our services. The categories of cookies used on the king1 Platform are described below:

• Essential cookies: Required for the Platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing cookies. Essential cookies cannot be disabled without breaking core Platform functionality.
• Analytical cookies: Used to collect anonymised data about how players navigate the Platform, which pages are most visited, and where technical errors occur. This data helps king1 improve Platform stability and game availability.
• Functional cookies: Used to remember your preferences such as language settings, last-visited games, and deposit method selection, allowing king1 to deliver a more personalised experience.
• Marketing cookies: Used, where you have consented, to deliver relevant promotional content and measure the effectiveness of marketing campaigns. These cookies do not store financial data or passwords.

king1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only with the following categories of recipients, and only to the extent necessary for the purpose described:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other payment partners receive transaction data necessary to process your deposits and withdrawals. These partners are contractually bound to handle your data securely and only for payment processing purposes.
• Identity verification (KYC) providers: Third-party KYC services receive identity data (such as your name, date of birth, and ID document details) solely for the purpose of verifying your age and identity in accordance with king1's responsible gaming and anti-fraud obligations.
• Fraud prevention services: Fraud detection partners may receive technical and usage data (such as IP address, device fingerprint, and transaction patterns) to identify and prevent fraudulent activity on the Platform.
• Game studio providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and minimal technical data necessary to deliver their games within the king1 Platform environment. They do not receive your full personal profile.
• Cloud and hosting infrastructure: king1 uses reputable cloud infrastructure providers to host the Platform. These providers process data as data processors under king1's instruction and do not use your data for their own purposes.
• Legal and regulatory authorities: king1 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid legal order, or where necessary to defend king1's legal rights.

All third-party data processors engaged by king1 are required to maintain appropriate technical and organisational security measures and to process personal data only in accordance with king1's documented instructions.

The king1 Platform serves the Bangladesh market, and the majority of data processing occurs within infrastructure located in or near Bangladesh Standard Time (BST, UTC+6) jurisdictions. However, some of the third-party service providers described in Section 7 — including cloud infrastructure providers and international game studios — may process data in jurisdictions outside Bangladesh.

Where such international transfers occur, king1 takes steps to ensure that your personal data receives an equivalent level of protection to that afforded within Bangladesh. This may include implementing contractual safeguards with the recipient, conducting data transfer impact assessments, and ensuring that the recipient is located in a jurisdiction with adequate data protection standards. If you wish to obtain more information about the safeguards in place for any specific international transfer, please contact king1 at [email protected].

king1 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by law. The general retention guidelines applied by king1 are as follows:

• Active account data: Retained for the duration of your account relationship with king1, plus a period of up to five (5) years following account closure to satisfy anti-money-laundering, tax, and fraud prevention obligations.
• Transaction records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years following the transaction date in accordance with financial record-keeping requirements.
• Identity verification documents: KYC documentation is retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Support communications: Customer support records are retained for up to three (3) years following resolution of the relevant enquiry or complaint.
• Marketing consent records: Records of your consent or opt-out for marketing communications are retained for the duration of your account relationship and for a period of three (3) years thereafter, to demonstrate compliance with consent requirements.

Following the expiry of the applicable retention period, your personal data is securely deleted or anonymised so that it can no longer be attributed to you. Anonymised, aggregated data may be retained indefinitely for statistical and analytical purposes.

You have a number of rights in relation to the personal data that king1 holds about you. king1 is committed to honouring these rights promptly and without undue delay. Your rights are as follows:

To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". king1 will respond within thirty (30) calendar days. king1 may need to verify your identity before processing a data rights request to prevent unauthorised access to your personal information. Please note that certain rights may be subject to exemptions where king1 has overriding legal obligations, such as AML retention requirements.

king1 is strictly an 18+ platform. We do not knowingly collect, process, or retain personal data from any individual under the age of 18. If king1 discovers or is notified that a minor has registered an account or provided personal data, we will immediately close the account, delete all associated personal data to the extent permitted by our legal obligations, and where required, notify the relevant authorities.

If you are a parent or guardian and believe that your child under the age of 18 has provided personal data to king1, please contact us immediately at [email protected] so that we can take prompt remedial action. king1 encourages parents and guardians to use parental control software and to monitor their children's online activity to prevent underage access to gambling platforms.

king1 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect your information from unauthorised access, accidental loss, destruction, or disclosure. Our security measures include the following:

• 256-bit SSL/TLS encryption for all data transmitted between your browser or device and the king1 Platform, ensuring that your login credentials, financial data, and personal information are encrypted in transit.
• Encrypted data storage for sensitive data at rest, including identity documents, financial account references, and account credentials. king1 does not store payment PINs or full card numbers.
• Access controls: Strict role-based access controls within king1's internal systems, ensuring that only authorised personnel can access personal data, and only to the extent required for their specific function.
• Regular security audits and penetration testing conducted by independent security professionals to identify and remediate vulnerabilities in the Platform.
• Fraud monitoring systems that analyse transaction patterns and login behaviour in real time to detect and block suspicious activity before harm occurs.
• Incident response procedures: A documented data breach response plan that enables king1 to contain a breach promptly, assess its impact, notify affected individuals where required, and report to authorities as applicable.

The king1 Platform may contain references to third-party services such as payment providers (bKash, Nagad) or game studio partners. While king1 takes care to work with reputable partners, king1 does not control the privacy practices of third-party websites or services and accepts no responsibility for their privacy policies or data handling practices. This Privacy Policy applies solely to the king1 Platform at https://king1.today. We encourage you to review the privacy notices of any third-party service you use in connection with king1.

king1 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or the structure of the Platform. When material changes are made, king1 will update the "Last Updated" date at the top of this page and, where appropriate, display a prominent notice on the Platform or notify registered players via email.

We encourage you to review this Privacy Policy periodically. Your continued use of the king1 Platform after any update constitutes your acknowledgement of the revised Policy. If you do not agree to the updated Policy, you should close your account and cease using the Platform. Requests to close an account should be directed to [email protected].

If you have any questions, concerns, or complaints about this Privacy Policy or king1's data processing practices, please contact our dedicated support team. We aim to respond to all privacy-related enquiries within 14 calendar days in Bangladesh Standard Time (BST, UTC+6).

If you are not satisfied with king1's response to your privacy complaint, you have the right to escalate the matter to the appropriate data protection authority in your jurisdiction. king1 will cooperate fully with any such regulatory enquiry and will implement any remedial measures required by a competent authority.